Anatomy of an Office Visit

LIVE STREAMING VIA ZOOM MEETING

February 25, 2025
5:45 PM – 9:00 PM EST

Fee: $35

When interpreting, context matters. We understand our role as interpreters and we know what like to be a patient, but we don’t always understand the context of the medical encounter in which we’re interpreting. This workshop is designed to get you a behind the scenes look at how medical encounters are structured, why health professionals ask the question they ask, and more.

Learning Objectives

At the conclusion of this workshop, participants will:

• Understand the names and roles of the various professionals in the healthcare system. (WHO)
• Explain the different types of health care encounters where patients and health care professionals meet. (WHEN)
• Give examples of various health care settings and their utilization.
  (WHERE and WHY)
• Recognize the components of a typical health care encounter. (WHAT)
• Describe the process of diagnosis and treatment of illness and maintenance of health. (HOW)
• Identify common challenges when interpreting in the medical setting.

Credits/Contact Hours

CCHI – Application has been made to the Certification Commission for Healthcare Interpreters (CCHI) for approval of CE hours.
IMIA – Application has been made to the International Medical Interpreters Association for approval of CE hours.
MassRID CEU: MassRID is an approved RID CMP sponsor for Continuing education activities. Application has been made to Mass RID for this workshop

Education Level: Intermediate to Advanced

About The Trainer

Lisa Walker, MPAS, PA-C graduated from Northern Essex Community College in 1986 with an AS in Interpreting for the Deaf. She worked for several years as a staff interpreter at the New England Home for the Deaf before going on to become a Physician Assistant (PA) and educator, working for the past 27 years teaching the next generation of PAs. As a long-time advocate of language access, Lisa has designed medical interpreting curricula, presented on a wide range of topics for interpreters and health professionals, and served on the board of Found in Translation, a nonprofit organization providing training for bilingual refugee and immigrant women as medical interpreters.

Registration: Berkshire AHEC provides on-line registration for its continuing education programs. Please visit www.berkshireahec.org to register for this and all upcoming programs. Payment can be made with all major credit cards or check.

Certificates & Completion Requirements: Participants are expected to sign-in to zoom meeting, attend the entire program, and complete an evaluation. Certificates will be emailed to participants within 20 days from the completion of the training. Participants will not receive a certificate of completion until payment has been received.

Refunds: Berkshire AHEC does not provide refunds after 10 full calendar days prior to the date of the program. If an individual requests a refund after that due to illness a partial credit towards a conference occurring in the same fiscal year may be issued if Berkshire AHEC is notified before the close of business the day prior to the conference. Credits for cancellation due to illness will only be issued once per fiscal year per learner.

Special Requests: If you are hearing impaired or are a person who is differently abled who requires accommodations, please contact Berkshire AHEC 15 days prior to the training.

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